Fulfillment Policy

Last Updated: July 2026

At Online Dynamix Marketing, we are committed to delivering professional digital marketing services and ensuring a smooth experience for every client. This Fulfillment Policy explains our refund, cancellation, delivery, and project policies.

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Refund Policy

Because our services are custom and tailored to each client, refunds are limited.

• Clients may request a full refund before any work has commenced.
• Once work has begun, refunds are generally not available for completed work or delivered services.
• If a project is canceled after work has started but before completion, any refund will be determined based on the amount of work completed.
• Approved designs, completed website development, SEO work, digital advertising campaigns, branding, content creation, and other custom digital services are non-refundable once delivered or approved.

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Service Delivery Policy

Online Dynamix Marketing provides digital services rather than physical products.

Typical delivery timeframes vary depending on the service and project scope, including:

• Website Design & Development
• Search Engine Optimization (SEO)
• Social Media Marketing
• Branding & Graphic Design
• Content Creation
• Digital Advertising
• Website Maintenance

Estimated delivery dates are provided during the quotation process and may change due to:

• Client feedback and revisions
• Content supplied by the client
• Project complexity
• Third-party platform approvals
• Unexpected technical issues

We will keep clients informed throughout the project lifecycle.

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Revisions

Most projects include a reasonable number of revisions as specified in the project quotation or proposal.

Additional revisions or changes outside the agreed project scope may incur additional charges.

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Project Approval

Clients are responsible for reviewing all designs, website layouts, content, branding materials, and other deliverables before providing final approval.

Once final approval has been given, Online Dynamix Marketing is not responsible for errors that were present in the approved materials.

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Cancellation Policy

Clients may cancel a project before work begins.

If cancellation occurs after work has commenced, charges may apply for work already completed.

Projects may also be suspended or canceled if:

• Required information is not provided by the client.
• Payments become overdue.
• The client breaches our Terms and Conditions.

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Third-Party Services

Some projects rely on third-party platforms and providers, including:

• Google
• Meta
• WordPress
• Shopify
• WooCommerce
• Elementor
• Domain registrars
• Hosting providers
• Payment processors

Online Dynamix Marketing is not responsible for delays, outages, pricing changes, or policy changes relating to third-party services.

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Digital Deliverables

Unless otherwise agreed, completed digital assets will be delivered electronically via email, secure download link, cloud storage, or directly through the client’s website or marketing platform.

Delivery is considered complete once the agreed files or services have been made available to the client.

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Contact Us

If you have any questions regarding this Fulfillment Policy, please contact us.

Online Dynamix Marketing

Website: https://onlinedynamixmarketing.com

Email: info@onlinedynamixmarketing.com